Inpatient Psychiatric Hospital Revenue Increase

Background

Rapidly growing inpatient psychiatric hospital in Baton Rouge, LA needed to improve turnaround time and build a scalable RCM workforce.

Transition

Software Customization - Shared technology formed a virtual extension of the hospital and allowed Iris-Health to customize the system to meet unique specifications.

Training - At no addition cost, pre-transition training sessions were conducted to establish efficient workflows and billing specification to ensure a seamless transition.

Biweekly Review - Transition progress was monitored by both parties and risks were identified and mitigated.

Expansion - Iris-Health was able to scale its services as the hospital added new partial hospitalization (PHP) and intensive outpatient (IOP) services.

Results

  • RCM transitioned seamlessly and at no additional cost to the hospital
  • Scaled service as hospital expanded and revenue quadrupled
  • Significantly improved claim filing turnaround by filing claims within 24 hours of receipt
  • Established detailed protocols to maximize revenue and reduce denials